CHIEF CUSTOMER OFFICER - JOURNAL

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Chief Customer Officer Roadmap

To ensure success in the process of (re-) aligning, the Chief Customer Officer needs to have a plethora of tools available, and the Chief Customer Officer Roadmap captures these tools and activities. In addition, it provides a general priority order, enabling CCOs to focus on the most important activities first and over time, broaden their horizons to best serve customers, their companies, and defend their value.

Chief Customer Officer Roadmap

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1 Comment

  1. Rick Mathijssen

    Interessante site. Ik ben benieuwd naar de informatie die op deze website beschikbaar komt en het nieuwe boek!

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